Return

Repair and replacement made easy

JUMO is known for the highest quality and reliability of its products. However, if defects occur, we react immediately so that you don't have to do without the product in your process for long. With our on-site service, we can solve most problems directly in the plant, but sometimes a device has to be sent in. We want to make this process as quick and pleasant as possible for you.

Unfortunately, some things cannot be repaired on site.

Unfortunately, some things cannot be repaired on site.

We fix the defect and put the component through its paces.

We fix the defect and put the component through its paces.

Secure and smooth processing

In order to ensure a smooth processing of the return, we depend on your support. We would like to ask you to fill out the following form and attach it to the package so that it is clearly visible from the outside. This not only helps us with the processing, but also protects our staff from possible contamination with toxic substances.

Product returns

Please use this form when returning a unit to us for repair.

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