Diagnostic and repair services

With us your plant simply runs

Reduce downtimes by relying on our highly-qualified technicians for diagnosis and repairs. Depending on the urgency, an agreement about an individual reaction time is possible.

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Our services

  • Express repair service
  • Consultation about the repair or migration to a new technology
  • Optional loan device available during the repair
  • Retrofitting of extra codes
  • Hardware and software updates
  • Comprehensive functional tests
  • Recalibration
  • Exchange of wearing parts
  • Upon request a cost estimate will be provided

Your advantages

Fast repair which reduces downtime. Qualified technicians with comprehensive product knowledge. Warranty on the performed repair.

Secure and smooth processing

In order to ensure a smooth processing of the return, we depend on your support. We would like to ask you to fill out the following form and attach it to the package so that it is clearly visible from the outside. This not only helps us with the processing, but also protects our staff from possible contamination with toxic substances.

Product returns

Please use this form when returning a unit to us for repair.


Your contact

Repair service

Technical Support +49 661 6003-9135 +49 661 6003-9135